Privacy Policy — ECO RENTALS

Effective Date: 2026 onwards

ECO RENTALS (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use the ECO RENTALS website and services.

By using ECO RENTALS, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Identification details (passport, national identity card, or driving licence, as required for rentals)
  • Driving licence information

1.2 Account Information

  • Login credentials
  • Profile details
  • Booking history

1.3 Payment Information

  • Payment method details
  • Transaction records

1.4 Device & Usage Data

  • Website and app usage data and interactions

2. How We Use Your Information

We use your information to:

  • Provide and manage vehicle rentals;
  • Process bookings and payments;
  • Verify identity and eligibility;
  • Communicate with you (booking updates, support, and notifications);
  • Improve our website performance and user experience;
  • Ensure safety and prevent fraud.

3. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Service Providers: payment processors, hosting providers, and support tools;
  • Legal Authorities: when required by law or to protect our rights;
  • Business Operations: in the event of a merger, acquisition, or restructuring.

4. Data Security

We take reasonable measures to protect your data, including:

  • Secure servers and encryption;
  • Restricted access to sensitive data;
  • Regular system monitoring.

5. Data Retention

We retain your information:

  • For as long as your account is active;
  • As needed to provide our services;
  • As required by legal and regulatory obligations.

6. Your Rights

You have the right to:

  • Access your personal data;
  • Update or correct your information;
  • Request deletion of your account and data;
  • Opt out of non-essential communications.

To make a request, please contact us using the details below.

7. Permissions

Our website or app may request access to:

  • Notifications (for booking updates and alerts).

8. Third-Party Services

ECO RENTALS may use third-party services (for example, payment gateways). These providers have their own privacy policies, and we are not responsible for their practices.

9. Children’s Privacy

ECO RENTALS is not intended for users under the age of 18. We do not knowingly collect data from anyone under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website or within the app.